First off, because of the excellent ratings, my decision to have NTT help me was clear. I brought my wife's vehicle in for a diagnosis because according to her , the transmission seemed to be going out, but Dustin after having the vehicle for a day let me know after driving and a comprehensable check, no problem detected. The level of excellence , professionalism, and kindness in being concerned about our vehicle was noteworthy. Last but not least, the shop is impeccably clean and staff were professional. 10 stars in my book!!!!!!!